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Great location and very comfortable rooms. Also the choice and options of breakfast were so good.
Touriya
2024年10月
The room was great. Location brilliant. The curtains when moved were dusty. The man making eggs on the morning of eid was rude. He threw the pan back on the stove when I asked for another egg for my Father! He was rude to everyone. He really shouldn’t be at the station, maybe he can do other jobs.
Ayesha
2025年3月
I will give the most honest review of this hotel. First, I will give the salient features. Pros I booked a room for a single person with Kaba view from booking.com in a 1600 SAR. Payment was supposed to be on the site, but when 2 days were remaining, then I got a link to pay, or my booking might be cancelled, so I paid. I reached at night and I was asked to have dinner by the receptionist which I was not expecting, dinner was very good. Then I slept in a room on the 6th floor, and there were tea coffee tv accessories of the bathroom and toilet, a sound system broadcasting from Haram the Namaz and Azan both and controps of volume and mute buttons. My room was kaba's view, so it was. The temperature was good. Lifts were fast and spacious, and too many. The room was clean and acceptable. For computers and laptops, there was a wired internet connection. The next morning, an excellent breakfast was provided with hundreds of items on the top floor.
Junaid
2024年9月
The hotel has friendly staff, a great location, spacious rooms, new furniture, and is clean.
Emad
2024年8月
It was SPECTACULAR!!! From room, to guest service, cleaning, staff, help, overall vibe of hotel it was a wholesome experience, truly truly exceptional. The staff at concierge, reception to house keeping each penny is worth spending. Mr Muhammad Fawzi Manager House Keeping and Amir Ahmed were super co operative and top of their game and offcourse the clock tower hotel rituals, Dates and Arabic Kehwa , what else can one ask for
Misbah
2024年7月
Best location to stay if you are staying with family compare to other properties in the other places where you need to walk a lot and with current rush in the Haram shariff it is better to be as close as possible and Fairmont is the best among the rest. Rooms are VERY CLEAN AND TIDY and well maintained. Food was comparatively a bit same almost every day need to add some more Indian touch to the Menu as compared to only GCC Cuisine. There is a prayer room for the hotel customer which makes things easier during prayer and that is the best i guess for the stay as going and coming to haram is not possible every time.
Dilawar
2024年3月
The customer services the front desk was great.
Amir
2025年8月
It was close to Haram.
Mohammed
2025年8月
Best Location, rooms are excellent especially Kaaba view room. During our check in Mr. Ghassan received my family with warm welcome in gold lounge and make our check in smooth and explained us about hotel very well and gold lounge waitress Ms. Hannan always welcome my family and provide her best professional services during our lounge visit.
Khalid
2023年12月
The place is extremely convenient. The facility if very clean and the staff are very helpful
Samir
2023年12月